Easy to work with. The process was smooth and responses to questions were quick. I was given notification of where in the process my order was. I would highly recommend and do business with them again!

I had a great experience purchasing loose stones from The Perfect Carat! The owner, Dorothy, is incredibly communicative, helpful, and will search for stones even if they're not listed on the site. The stones were the most reasonable I could find online. I ended up needing to process a return and she sent a free return label to ship the stones back. I highly recommend The Perfect Carat!

Very good customer service and great prices! Recommend 10/10

Start to finish a wonderful experience, have shared with many others and will be back again for more!

I highly recommend The Perfect Carat! I would give 10 stars if I could. I’ve purchased loose diamonds from several other companies before, and none of them have come close to the level of customer service and care that I experienced with Dorothy at The Perfect Carat. Dorothy completed two rounds of QC checks before my diamond got shipped to me, which helped me to feel very confident about how satisfied and happy I would be with the diamond when I received it.

The diamond itself is beautiful, and even if I had not loved it, I found the return policy to be very generous. Dorothy kept me updated at every step of the process from order to delivery, and was even kind enough to talk with me about my thoughts on a setting design for my diamond. This experience with The Perfect Carat was an absolute pleasure. I will definitely continue using The Perfect Carat, and highly recommend any and everyone to try them as well!

Working with Dorothy was an amazing and easy experience.
I was looking for 2 diamond rings for my daughters. Dorothy brought me into the world of loose diamonds, I knew nothing about it. She was able to walk me through everything step by step. And was so patient with me. I was nervous buying something sight unseen. She answered any and all questions I came up with for her with knowledgeable answers.
She worked with pictures and videos. Very visual.
Once I got the rings I was so highly pleased. The rings are absolutely Stunning.

The next time I am looking for a ring I will absolutely go through The Perfect Carat and ask for Dorothy to help me.

I had a vision of what I wanted and The Perfect Carat made it happen. The process was extremely easy, the hardest part was picking what stone I wanted lol. The owner kept it contact with me through the whole ordeal and only proceeded when I made up my mind.

I would definitely recommend purchasing from The Perfect Carat, I was able to get a custom made ring with a stone all in one place at an affordable rate!
I will definitely be using their service again in the future.